FAQ
- What should I do if my item says it’s delivered, but I didn’t receive it
- How do I request an address change?
- How can I make sure my order arrives safely
- How can I request a specific delivery date or time, or add shipping instructions?
- Why hasn’t my tracking number updated?
- Where is my order?
- How can I tell who is shipping my order by the tracking number?
- How will I know my order has shipped
- Free shipping
- Shipping time
- Contact info
- Return Policy
- Warranty
- Test Drive
- Exclusive Discounts
- Product Manuals
- Do your electric trikes come fully assembled?
- What is the height range for the TK1 Folding?
- What is the height range for the TK PRO?
- What is the height range for the TK1 Fat Tire?
- What is the folded size of the TK1 Folding?
- What is the folded size of the TK PRO?
- What is the 5% of the TK1 Folding that requires assembly?
- Which models of trikes have a parking brake?
- Where are these tricycles manufactured?
- How can agents leverage knowledge to help customers?