Stephanie
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Activity overview
Latest activity by Stephanie-
Stephanie commented,
Official comment Based on what you’ve described, it sounds like there may be an intermittent connection or a potential display-related concern—especially if you’ve already confirmed the battery is fully charged.A h...
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Stephanie created an article,
Do you ship electric trikes internationally and about import duties
Shipping Electric Trikes Internationally and Import DutiesUnderstanding our international shipping policies is key when purchasing MOONCOOL electric trikes. This guide clarifies which regions we cu...
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Stephanie created an article,
Returning products for personal reasons and alternatives
Returning products for personal reasons and alternativesIf you purchased a MOONCOOL electric bicycle but wish to return it for personal reasons, understanding the process and alternatives can save ...
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Stephanie created an article,
Seat compatibility among Mooncool trikes
Seat Compatibility Among Mooncool TrikesAt Mooncool, we prioritize innovation and customer satisfaction by ensuring parts interchangeability across our electric trikes. Understanding seat compatibi...
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Stephanie created an article,
Preventing seat slipping after tightening the seat post clamp
Preventing seat slipping after tightening the seat post clampA slipping seat post can compromise safety and comfort on your MOONCOOL electric bicycle. This guide helps you prevent the seat from sli...
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Stephanie created an article,
How to purchase replacement or extra batteries
IntroductionPurchasing replacement or extra batteries for your Mooncool electric bicycle is essential to maintain its performance. This guide helps customers understand how to easily find and buy g...
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Stephanie created an article,
Ordering replacement or extra keys
Ordering Replacement or Extra Keys for Your MOONCOOL Electric BicycleLosing your electric bicycle key can be frustrating. At zhutangxinxi, we offer a streamlined process for ordering replacement or...
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Stephanie created an article,
Mooncool beach bike
I appreciate your support. We have uploaded the product usage guide for you in the knowledge base.
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Stephanie created an article,
Adult Tricycle MC MT STEP THRU
Product Parameters:Tire：24"/26"/27.5"*1.95 Shifter：Shimnano 7 Speed Rim：Double Wall RimsAssembly：50%Crank：1/2*3/32*120mm Weight：40 lbsCarton Size：113*72*28cm/ 112*74*27cm/ 115*76*28cm Rear Basket：W...
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Stephanie created an article,
Adult Tricycle MC MT STEP OVER
Product Parameters:Tire：24"/26"/27.5"*1.95 Shifter：Shimnano 7 Speed Rim：Double Wall RimsAssembly：50%Crank：1/2*3/32*120mm Weight：40 lbsCarton Size：113*72*28cm/ 112*74*27cm/ 115*76*28cm Rear Basket：W...